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  1. Netgem Support
  2. Network & Troubleshoot

Network & Troubleshoot

Troubleshoot

  • My Netgem TV device is showing "No Signal", what should I do?
  • How do I get Software Updates for my device?
  • How do I restore my device to factory settings or reset?
  • My device keeps shutting down randomly. How do I fix this?
  • How do I restore my NetBox 4K to factory settings or reset?
  • How do I reboot my Netgem TV device?
See all 11 articles

Network

  • How do I check my network connectivity status?
  • How do I switch between a wired/wireless connection?
  • My Netgem TV device is not detecting my Internet connection. What should I do?
  • What is the minimal Network bandwidth for UHD HDR streaming (4K)?
Netgem Support