Network & Troubleshoot

Troubleshoot

• How do I get Software Updates for my device?
• How can I change the idle standby time for my device?
• How do I restore my device to factory default settings?
• My device keeps shutting down at random intervals. How do I fix this ?
• Why isn't my device responding to my remote control?

Network

• What is the minimal Network bandwidth for UHD HDR streaming (4K)?
• How do I check my connectivity status?
• How can I switch from an Ethernet connection to a Wireless/Wi-Fi or vice-versa?
• My device is not detecting my Internet connection, how do I fix it?