You can cancel your netgem.tv membership at anytime by simply texting “STOP” to 78660.
This will immediately stop any further monthly payments. Bear in mind that you will have to return the TV Box that was loaned to you.
We will get in touch with you to arrange the free return.
Failure to return the box within 30 days exposes you to a Device Purchase fee of up to £80 and your service may be limited.