1. Navigate to the 'Settings' avenue on your Netgem TV device
2. Under 'Personalisation' select 'Netgem TV App 5.0'
The screen will then show a 4-digit code, which you would need to enter within the Netgem TV Mobile App
3. Download the Netgem TV Mobile App from Apple App Store or Google Play Store
4. Once the Mobile App is downloaded, follow the sign-in instructions on your Mobile App to finalise the process
If you are pairing your mobile device again (after logging out), you would need to log in again and follow the on-screen instructions.