Why are my BT Sport login details always appearing as incorrect?

Trying to catch the game after a long day of work? You're in luck!

Follow our quick guide below

1. Make sure that the password you are using has been keyed in correctly
2. If you have recently placed an order for a BT Sport package, you may have created a BT ID and forgot to complete the activation step. Please check your inbox for an activation email from BT and follow the instructions to activate your login details.
3. If you are a mobile only BT Sport customer, then you will not have access to the BT Sport App on your Netgem TV device.