What should I do if I am having issues with my Amazon Prime Video app? If you are having issues with your Amazon Prime Video app, please contact Amazon directly or visit their website, here. Alternatively, please contact our customer support via a Live chat(Located on the bottom-right of this page). Related articles What should I do if I am having any issues with my On demand app? How do I set-up my WiFi Pods? What should I do if I am having issues with my Youtube or youtube kids app? Why is an On Demand App on my device not working? How do I restore my device to factory default settings? Comments 0 comments Article is closed for comments.