Some channels are missing, what should I do?

You can retune your device to make sure your channels are up to date. You may retune your device by "re-scanning" for channels.

To re-scan for channels, please see the following steps:

1. Navigate to the "Settings" avenue
2. Under the "General" section select "TV Channels"

       3. Select "Re-scan". This will update the search for channels available through an aerial

Please Note

• If you are still missing channels, make sure you have your aerial connected to your device.
• If you would like to install an outdoor aerial, get in touch with either the Confederation of Aerial Industries (CAI) or Get Me Digital. They can provide you with details of one or more members who operate in your area and guarantee their work.
  • You can find an approved CAI installer at www.getmeviewing.org.uk or find a digital professional at www.getmedigital.com. A local installer will understand the circumstances and local geography in your area and suggest the best option for you.