How can I contact Amazon Prime support? For more information related to Amazon Prime account and settings, please visit Amazon Help & Support page. Related articles How can I activate my device and my special offer vouchers? When will I receive my Amazon Prime voucher? Can I receive all Freeview channels? How do I restore my device to factory default settings? How can I pair my mobile phone or tablet with my Netgem TV device? Comments 0 comments Article is closed for comments.